I walked in this past weekend with the intention of buying a used car. The last several months I was without a car as my previous Jeep was in the shop and the mechanic Mr. Garrett LaBelle was dealing with my warranty company. Warranty ended up declining and Mr. Garrett put Mr. John Kielbasa in touch with me. I went in figuring I was buying a used car. Mr. John told me what he had been told about my experience and steered me towards the new car lot. I ended up being able to drive off the lot in a brand new 2017 Jeep Renegade. Thank you guys so much. I have already spoken of my stellar experience with my shipmates and hopefully you will be seeing some new faces at West Hills soon!!!! Looking forward to continuing business with You!
Very well proceed for a vehicle in high demand.
They have earned my loyalty as a customer! I have purchased two trucks from them and I know I will be back very soon to find a car for my wife.
Best service around
Had a fantastic experience and was helped quick, with friendly service and they kept in touch through the whole process! All the staff are great!
We have owned 7 different Toyotas over the last 9 years all of which have been purchased from Heartland Toyota here in Bremerton. The reason we choose Heartland is the outstanding job the sales and service departments do. Especially Brent Baird who is your service representative from your dealership. Brent does an outstanding job for us as many times we have realized just before we are to take a trip that our vehicle needs some service done before we can leave. Brent has always managed to get us in for the needed service and has been a great help. We will always use Heartland because you have outstanding representatives .
We had our Town and Country in for some complicated warranty work. Krys in Service understood the problem and without hesitation took care of us, loaner car included. We will return!