Customer Testimonials

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DealerRater Nov 26, 2022

Nick did a great job working with us! We appreciate his hard work! Everyone at the dealership is very helpful and friendly! We have bought several vehichles over the years and one thing we always look for is someone who honest and willing to go the extra mile. And, we like to get the best deal for our hard earned money!

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DealerRater Nov 25, 2022

Kari was a champ with helping me through my service! She kept me appraised throughout. Well done!!!

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DealerRater Nov 18, 2022

Shopped at this dealership many times before, only reason I continue to go back is because of my sales guy. Dallas is a easy going & laid back type of salesman. He gladly sits in the back seat for a test drive so you and your spouse can sit upfront. He lets you take the route that best suits your test driving experience & doesn’t overwhelm you with facts about the car. After my test drive was finished he asked if I had any questions & when I didn’t he said he’d let me and my spouse ...

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DealerRater Nov 17, 2022

Terrific place to have my vehicles serviced! Great overall experience. I would highly recommend them.

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Cars Nov 17, 2022

This was the first I went for service over there. It was totally impeccable. The person that helped seemed courteous and respectful, knowledgeable as well.

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DealerRater Nov 16, 2022

We were very happy with Kari as our service representative. My truck was fixed and drives beautifully now. Thank Kari for the professional service we were offered and received.

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DealerRater Nov 16, 2022

This dealership, and their collective approach to doing business in no way resembles the strategy of the former management. To the point, previously we have seen a vehicle at West Hills, and due to the approach chosen by staff, we have purchased the very auto we looked at from a different dealer in a different town. This most recent experience was "180 degrees" away from that. The staff is currently very pleasant, helpful and willing to make an effort to find a satisfactory conclusion to the car shopping experience. We are very pleased with the total experience. Good products, ...

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DealerRater Nov 16, 2022

Knowledgeable,kind,not pushy,thoughtfull .Willing to do what it takes to get the car we wanted

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DealerRater Nov 16, 2022

Alex kept me informed about everything going on. Ask me if there was anything else I could help with. Reschedule for January to have a full going through the vehicle to make sure our trip down south goes good.

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DealerRater Nov 11, 2022

Trade in for Chrysler was grand, but for the Kia it was a slap in the face !!

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DealerRater Nov 10, 2022

Darcey did N excellent job having my 3500 Dodge Tam serviced and detIled ! You r very fortunate to have such a valuable employee! She was very thorough ThNk you Michael

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DealerRater Nov 9, 2022

On time professional service. Staff very courteous. Clean environment nice waiting areas. A very pleasant visit

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DealerRater Nov 3, 2022

The maintenance department was outstanding like always I have never had a issue with there department or personal

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Cars Nov 1, 2022

Darcey was great! Kept me informed, clearly explained service options and offered another alignment if off when I put on roof and doors. I highly recommend her and her department to service your vehicle.

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DealerRater Oct 29, 2022

When we were unexpectedly rear ended by an F-250 and our beloved car was totaled, it was a stressful week of coming to grips with the situation. Once we finally decided to find and purchase a 2022 jeep renegade latitude, we found a red one available at West Hills Jeep. The staff were welcoming, supportive, knowledgable, and obviously enjoyed their jobs. They worked well together to give us a positive experience. Alex, our salesperson, was kind, listened to our concerns, and gave us confidence in the process. After all was said and done, we asked if they could deliver the car ...

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Cars Oct 27, 2022

Service center was great customer service was great and quick facilities were clean they kept you updated on what was going on did a great job

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DealerRater Oct 23, 2022

We were nervous because our credit isn't the best, but Sierra, Mike and the rest of the team helped us out and we got an amazing vehicle!

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DealerRater Oct 22, 2022

The Sales Dept. worked with us with no pressure and were very courteous and helpful. Their concern was that we be happy with the vehicle we chose. Best car buying experience ever.

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DealerRater Oct 21, 2022

Honest, professional, and super friendly. I was in and out in just over an hour for a full-service lube/oil/filter and tire rotation. Darcey was incredibly friendly and advised me on a couple of factory recall/service items. Setting up a follow-on service appointment was a breeze. I just moved to the area and am so glad to have found such a great service department to keep my Jeep Renegade in peak condition. Thank you!!

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DealerRater Oct 18, 2022

Always helpful and courteous service. Thank you,Chad. My Jeep runs noticably better. I will definitely be back.

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DealerRater Oct 9, 2022

Friendly staff, clean facilitie and very upbeat about thier job. Keep up the good work!!

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DealerRater Oct 2, 2022

Sierra was helpful and professional. She made my son’s first care buying experience a good memory for him.

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Cars Oct 2, 2022

Got the vehicle I was looking for at a reasonable price without a hassle. Was in a time crunch getting ready for a vacation. Everyone I worked with helped get me back on the road with my new ride in a timely manner.

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DealerRater Sep 30, 2022

Super nice staff! Sierra and Mike were aawesome! Can't thank them enough for working with me.

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Cars Sep 27, 2022

The Only dealer that had the Ram with ALL the options I wanted-including a Hemi !!! My salesperson was Dallas! He was Fantastic! He helped me with picking out my Ram & getting me on the Road with the Best Truck I have Ever Owned!!! Thanks Dallas & West Hills Dodge! ⭐️⭐️⭐️⭐️⭐️

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DealerRater Sep 26, 2022

This was a simple easy visit. Far better than anytime in the past. Thank you

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DealerRater Sep 23, 2022

Clean, courtious, efficient and thorough. They have complimentary snacks, coffee, water and tea. They also give military discount.

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DealerRater Sep 22, 2022

Very friendly and quick responses. Work was done well and vehicle returned quickly. Gave constant updates while vehicle was being worked on.

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Cars Sep 20, 2022

Great sales people. Great service. No pressure just helpful information which aided my decision on a truck to buy. Looking forward to taking my truck back in for a service.

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Cars Sep 17, 2022

The Service dept was able to make an appointment for the next day and worked together as a team to get me in and out quickly. Alex was excellent at keeping me informed on the status of my Jeep.

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DealerRater Sep 15, 2022

Great service dept. Alex was excellent to work with. Kept me informed on what needed to be done

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Cars Sep 14, 2022

Had a starting problem and needed truck back before closing. Was fit in without an appointment and got the truck back in time. Thanks much for the help

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Cars Sep 13, 2022

Had emergent need for repairs on Friday due to major engine coolant leak. Steam was coming from the engine compartment. Called West Hills service department and spoke to Alex who fit us in the schedule early that next week and had the car repaired in just a few days. Great customer service.

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DealerRater Sep 9, 2022

Alex took great care of me keep me posted on the progress on my truck and answering all my questions he was fast and friendly

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DealerRater Sep 8, 2022

I was greeted as soon as I walked in. They even remembered my name. I could clearly see how busy they were, yet My oil change was done and I was on my way in less than an hour

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DealerRater Sep 3, 2022

Excellent service all around, very professional Worked with Nick primarily and it was a pleasure, very diligent and hard working

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Cars Sep 2, 2022

West hills does a good job overall . Kari the service rep is great !! I bought a service package when I bought my truck and they do a good job every time .

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DealerRater Sep 1, 2022

Took great care of our needs once again. 6th time & I wouldn't hesitate to go back for a 7th.

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DealerRater Sep 1, 2022

Kari in service was very professional and she Kept me updated on progress of oil change and recall on software.

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DealerRater Aug 31, 2022

quick and professional service, text messages provided inspection results for record and received in just. minutes after service was completed.

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DealerRater Aug 30, 2022

Friendly and courteous. Will only get jeeps oil changed at this dealership. CHAD WAS A GREAT ASSOCIATE.

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Cars Aug 29, 2022

From the moment I pulled up everything was done in a timely and professional manner the staff was very friendly and made sure everything went smoothly. I highly recommend you go to West Hills for any of your automotive needs!

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DealerRater Aug 26, 2022

Great job very professional and thorough very personable service tech was very helpful read 10 pages of our extended warranty to make sure everything was done properly

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Cars Aug 25, 2022

Alex got the work done for me and deftly worked through a problem despite my not being the nicest customer. I appreciate good work and especially good people.

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DealerRater Aug 25, 2022

The sales associate that assisted us was fantastic and very accommodating. We did not feel pressured to male the pressure and she was very patient. Overall great experience.

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DealerRater Aug 24, 2022

They took care of my recall when i called in and have great deals for buying brand new vehicles. And getting my scratches on my new car fixed.

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DealerRater Aug 24, 2022

Mikaela really made this a great experience for us! She was great at communicating, worked hard for our business and helped entertain our kids during the process- she went above and beyond. Car buying is not my favorite thing, but I’d definitely do business with Mikaela again!

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DealerRater Aug 24, 2022

Darcey is the best and most helpful person that works there. She does what she says and follows up.

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DealerRater Aug 23, 2022

Natasha was very patient with me and did her best to address all my concerns and questions. When she saw that I was waiting on-site for results, she did all in her power to get things moving in that direction since it was getting close to closing time, and get me back in my car. She made a stressful situation much easier!

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DealerRater Aug 20, 2022

Mikaela finished a transaction for me, that had been begun by another salesperson. She was absolutely terrific, as was Michael Lash. Thanks so much, guys!

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DealerRater Aug 18, 2022

Very accommodating with my schedule ! I did a night drop and was contacted early next morning by Darcey who explained everything !

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DealerRater Aug 9, 2022

Excellent service, my time here was faster than expected! A great deal on a nice truck!

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DealerRater Aug 9, 2022

I highly recommend Mikaela as she was very helpful with what I wanted great experience

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DealerRater Aug 8, 2022

I have always had a great experience with you guys and be with you forever!

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DealerRater Aug 7, 2022

Love Lyss! Very helpful and straightforward; she helped me find exactly what I was looking for and kept me updated on when it would be here. When it got here, she made sure that it was perfect and stayed late to show me features on my new Jeep.

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DealerRater Aug 7, 2022

We had good experience working with Lyss, she is very patient and thoughtful. Thanks for Taylor and Michael all the help. We are very pleased with our car and wonderful service.

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DealerRater Aug 7, 2022

Lyss is amazing easy to work with. Highly recommend her to help you find what you’re looking for!

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Cars Aug 5, 2022

Honest and upfront about work to be done, parts , and labor. Darcey my service advisor goes above and beyond to get answers from technicians. Thanks for being friendly and efficient.

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DealerRater Aug 2, 2022

Great service. Kind employees. I got a used van and I really love it. Thanks for helping me find my next vehicle to go on many adventures with.

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DealerRater Aug 1, 2022

First time doing business with West Hills CJD. Liam was helpful and was able to answer our questions. He also went the extra mile to make sure we have an enjoyable experience. We are impressed!

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DealerRater Jul 26, 2022

West Hills Dodge made us feel welcome and immediately found out what we were looking for and provided a very professional and knowledgeable sales person. Very well done!

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DealerRater Jul 21, 2022

Everyone that we interacted with were great. On the day of picking up our new truck both Mikaela and Tyler were awesome. Leading up to that day phone and text conversations with updating progress of the truck build were great. Thanks Mikaela.

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DealerRater Jul 21, 2022

Everyone was supper friendly. Mikaela kept us updated on the order status of our new truck and made deliver run smooth.

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DealerRater Jul 17, 2022

Great customer service! I will be coming back to buy my next vehicle. Mikaela helped me find a better loan with better interest than my own bank.

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DealerRater Jul 16, 2022

Megan was awesome and extremely helpful when I was looking for my next car. It was a fun experience!

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DealerRater Jul 15, 2022

this dealership has helped me and a few friends of mine. we all enjoyed it.

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DealerRater Jul 14, 2022

Everyone was pleasant to work with and I had a great experience with my Sales Associate Lyss, as she was very knowledgeable about everything on the lot and was able to answer all my questions and was pretty straight forward with everything. She never left us sitting for too long and always checked on us. She was very nice and easy going to work with.

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DealerRater Jul 13, 2022

Nice, friendly environment. I would highly recommend to friends and/or coworkers. Thank you so much!

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DealerRater Jul 12, 2022

Sierra and the west hills team were absolutely fantastic! I’ve been in the process of looking and sierra was in complete contact with me the whole time , it was overall the best experience I had! I will gladly go back and send all my referrals!i am One happy sister!

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DealerRater Jul 11, 2022

Alex was the best car salesman I have dealt with and over the years we’ve dealt with a lot. He seemed very Honest and genuine.. made the 2 hour drive worth it. He got the deal done for the price we needed without pressure or haggling. Thanks for your work!

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DealerRater Jul 8, 2022

Lyss was amazing! She was extremely helpful and thoughtful! I really appreciated everything she did to make my buying experience as smooth as possible.

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DealerRater Jul 2, 2022

Third times the charm! Best dealership experience to date. I purchased my vehicle through this dealership. I'd found the listing through a third party website. The listing was accurate, and the price fair. My experience at the dealership with the facility and staff was great. The facility was clean, professional and kept up to date; The staff were friendly, accommodating and a pleasure to work with. I highly recommend this dealership. also, free popcorn and water.

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DealerRater Jun 26, 2022

I purchased a Chevy suburban that drives like a dream. Kaylee was AMAZING very attentive from the start she stayed in contact throughout the entire process (thank you!) finance was mostly a breeze but Ray, Mike and Bret were amazing and VERY on the ball. They made my first car buying experience great! Thanks guys!

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DealerRater Jun 26, 2022

Fast, professional sales team. This was my third new vehicle purchase through them and they keep getting better.

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DealerRater Jun 18, 2022

The lack of customer service after a vechile is bought needs work. Tell the customer from service to parts and then to sale to get stuff accomplished is lacking.

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DealerRater Jun 18, 2022

Mikaela was the best Sales Associate that I ever bought a car from (and I bought many). If she didn't know the answer to my questions, she was quick to research and get back to me. Overall, she was courteous, cheerful and knowledgeable. Thank you !

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DealerRater Jun 17, 2022

This team is great and goes above and beyond for their customers. I appreciate all their hard work and dedication to their customers.

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DealerRater Jun 15, 2022

Jeep dealership was very helpful and made my experience of buying a car very positive.

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DealerRater Jun 12, 2022

Lyss was so patient no pressure and really listened to my wants and needs and helped me find the perfect vehicle! The whole experience was great and I feel confident in my purchase. Tyler in finance was awesome as well and helped find the best buying solution for me!

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DealerRater Jun 6, 2022

What a great experience! I went there to have a key fob reprogrammed and ended up driving home in a Ford Ecosport! They gave me an outstanding trade in on my Jeep and a great finance rate. Very professional and friendly.

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DealerRater Jun 6, 2022

Friendly staff. Appreciate your patience while i looked through the vehicle and decided to purchase.

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DealerRater Jun 6, 2022

Arianna was wonderful and it was actually a great experience! They were easy to work with and so helpful along each step. Arianna really listened to what I needed and was so helpful!

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DealerRater Jun 5, 2022

It was a Great experience and Megan was super knowledgeable and helpful. Would recommend shopping with her.

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DealerRater Jun 5, 2022

Megan is awesome, she conducted business professionally. She even went above and beyond after the sale. I realized I left my house key and other car key on my key ring, and she went out of her way and delivered them to me after work.

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DealerRater Jun 3, 2022

I have now got my past two vehicles and my current vehicle from West Hills Chrysler Jeep Dodge. I had the same salesperson for my first two purchases and was looking forward to working with him again, but I soon found out that he has moved into the finance department and I was paired with Arianna. She was amazing! She was able to get me in for a test drive in the exact vehicle I had been eyeing from their website and she was very personable and easy to relax around and just be myself, even when I wanted to ...

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DealerRater Jun 1, 2022

They're a fantastic group of people. They look out for the customer first and foremost.

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DealerRater Jun 1, 2022

Megan sold me my dream car!!! The entire experience was so easy and this was my first time buying a car that wasn't 20 years old. I would do it all again if I could. Megan answered all of my questions and really listened to all of my wants out of a car.

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DealerRater May 31, 2022

We loved working with Lyss Libiternos she is very helpful and professional. The staffs were so friendly also. will be recommended to my friends and family. Thank you Lyss.

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DealerRater May 30, 2022

Great and helpful people. Mikaela worked to get what we wanted withour pressure. Tyler (finance) did not try to sneak any extra stuff in or pressure us into buying extra options. The process was clear and straightforward, and I didn't feel cheated or deceived when I was done.

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DealerRater May 29, 2022

Liberty heard all of my wants, needs, and concerns and helped me to pick the perfect car for me while being respectful of my budget and time. Thank you Liberty and West Hills Jeep!

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DealerRater May 28, 2022

We loved working with Elyssa. Everything went smooth and effortlessly. We told her what we needed and they provided. We definitely recommend to work with Elyssa and her fellow staff at Jeep in the hills auto complex. Love you Lyss!

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DealerRater May 28, 2022

We had so much fun looking at the jeep wranglers! Everyone was great! I will be back when it's time to replace my car. Love our new Wrangler!

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DealerRater May 28, 2022

Mikaela was a pleasurer to work with on my recent car purchase. She took the time to understand what i was looking for and showed me options that fit. No time wasted on cars out of my budget was a relief and made the process go quickly.

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DealerRater May 22, 2022

The staff were friendly patient and flexible all around excellent service will be recommended to all my friends and co workers

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DealerRater May 21, 2022

Buying a car is always kind of an adventure I’m trying to get what you want and need while the dealership does the same. I felt like the negotiations were fair and I’m happy with my purchase. Not only that, the salesperson Kailee did an amazing job. She was easy to work with and not aggressive and pushy. She was also extremely kind to my 5 yo daughter that was with me. In fact the staff was very accommodating of me having her with me. I’d definitely consider buying from them again.

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DealerRater May 20, 2022

I couldn't have asked for better service. Lyss was great! As was Michael in the financial process. It was a pleasure doing business with both of them along with all the staff.. It can be a stressful process, but they all made it easy and stress free. Thank you so much. I love my new Jeep!

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DealerRater May 18, 2022

All staff were very nice and professional, kept us informed of process and offered us beverages multiple times

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DealerRater May 16, 2022

I really enjoyed my experience at West Hills Chrysler Jeep Dodge. Liberty was excellent to work with—she was knowledgeable, kind, and went the extra mile to help us out. Throughout my ordering experience, Liberty made sure to keep me updated, and she helped us choose a really nice car. Overall, I would highly recommend working with her. She's awesome! =)

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DealerRater May 14, 2022

It was a great and easy experience buying our suv. Keep up the great work. God bless.

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DealerRater May 14, 2022

Lyss and Alexis went above and beyond helping me find a car to suit my need even coming in on days off to help me look, really appreciate it went above and beyond definitely will recommend friends and family to go see lyss and Alexis for a new car

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