Really great service, they were friendly and went above and beyond! They drove out from pretty far and brought the car out to us to test drive and informed us about the vehicle. Unfortunately they couldn't make the deal we needed this time but we would certainly give them another shot next time we need a car. They were gracious about it and polite.
Ryan and Mackenzie were great. When we’ve bought cars in the past, we were excited walking into the dealership but by the time we left, we felt exhausted and devoid of any excitement. This was a much different experience. We really appreciate that Ryan wasn’t like the overly aggressive salespeople we’ve felt with elsewhere, and let us sleep on our decision and come back the next day without being pressured or harassed. Mackenzie made the paperwork process as quick and easy as possible. would recommend them both, as well as West Hills, to anyone.
Ryan Heider was a such a pleasure to work with when we purchased our used 2018 F-150 from West Hills Chrysler Jeep Dodge. We arrived on one of the busiest weekends of the year and we were so nicely greeted by him and the staff. Ryan really listened to our intentions and did a superb job of showing us all available options. He was extremely patient and accommodating but most of all genuine which made us very comfortable in our decision to purchase this vehicle. We are very pleased with our beautiful truck. Overall, everyone we worked with and the experience ...
Ryan Heider was good to work with. I came in without a specific car in mind, but I gave him my preferences, he did the research and showed me my options. I left with a great vehicle and am very satisfied!
I got my dream car today. The service was grate and the staff was very friendly overall a wonderful experience i would recommend shopping st west hills
Darren Posey & the Haselwood Team, This was one of the most pleasurable car buying experience I had ever had. Your knowledge helped me make an educated decision. I never felt pressured to buy something outside of my budget. Once I choose my car the paperwork process was a breeze. I will definitely be recommending my family & friends. PS: That one guy with the blue eyes is sexier then.... Too bad he didn't come as an added accessory. I would have paid extra. LOL.
UPDATE TO NEGATIVE 9/4 REVIEW:On Wednesday 9/9 I was very pleasantly surprised when I was contacted by Mark the Service Manager at West Hills Dodge. He was unaware of the multiple repairs to my vehicle. Upon learning of what had occurred he immediately offered to reverse the charges of $346.00 from my second repair. My credit card account has been credited and I am very satisfied with West Hills Dodge's response to this issue. I felt that this was a very fair resolution and I would recommend West Hills Dodge. Scott WalesAllyn, WA
Very helpful and not pushy at all. I was allowed to take my time and pick the perfect vehicle. Very fast once i decided to move forward.
Destiny Mattox, Thankyou for all your time and the info you provided about the trade in of my Pacifica on a new 2020. Plus all the info you provided about the 2020 all wheel drive Pacifica. Look forward to hearing from you when the all wheel drive Pacifica arrive. Thanks again for all your time. Mel Herreid
It was my first time buying a car by myself so naturally I had a lot of questions. The entire process was made seamless and they were willing to work with me at any point. Absolutely amazing customer service.