Customer Testimonials in Seattle, WA
Have been buying vehicles from Dallas at West Hills Chrysler Jeep Dodge for 15 years now. Excellent dealership with A+ service. I can always count on Dallas and the staff to treat us like family and give us the best deals on our new purchases. Thanks again Dallas!
Dan is always professional and straightforward when working with me! I sincerely appreciate his talent for customer service!
The service writer was knowledgeable, professional and personable. She did an excellent job at completing the work to my satisfaction. Kari did an excellent job.
My service advisor was exceptional Thank you Darcey! Very efficient and communicated with me regarding other issues I had during my service
Took my jeep in for maintenance. This location was great - quick and painless check in, comfortable waiting areas, and swift service on the vehicle. Very pleased with the staff and customer centric process.
Just had an outstanding experience working with Matt Arehart at West Hills Dodge! Honest, straightforward, easy going, no pressure tactics. Finance Dept was great. Same as last time I purchased with them.
Came in at 7:45 for service service was done quickly properly comfortable waiting area with coffee and snacks. very Knowledgeable service advisor will come again.
Came in 15 minutes late for my 8:45 oil change. Darcey was very helpful and kind and my oil change was done in timely manner.
Went in for my first oil change, my Tech; Darcey Besson was Fantastic! She was very informative with information about my Ram 1500. The wait time was very short. Darcey went over my check list about my Ram with me. Loved the Service I received at West Hills Chrysler, Jeep, Dodge, Ram! I will us this dealership for all my service needs! Thank you, Jeff Schweikl - Ram 1500 - Owner
Great service department! Staff is knowledgeable, friendly and professional. I would recommend to anyone and thank you to all the westhills service department work crew!
I was in for an oil change. They were very efficient and friendly. Very comfortable place to wait and even snacks and drinks. I recommend the dealer.
Great. I just had my 2nd oil change done for my car. Even tho the internet was down this morning for them. They did everything they could to get me in and out today.
I Test drove a couple trucks. Found what I like. We made a deal. And now it’s in my yard.
Great service Great price Very friendly service Good work and finished on time Got the work I needed done in a good amount of time
Attention to every concern dealt with careful attention. Diagnostics and discoveries shared and documented with photos. This is the only placed I have ever taken my jeep for maintenance. Have downed this car for over 20 years. I whole heartedly recommend West Hills. Thank you Keimon
Very knowledgeable, Understands the customer , Friendly, makes you feel Valued . Dallas is an Awesome Salesman!
Bought my New Truck .Customer Appreciation is high ! Dallas is an Awesome Salesman , he understands the customer . I will definitely shop there again in the future . You won't be sorry . They will treat you like family .
My first experience with Dodge Service Dept. Dan Hagedorn was very professional and really helpful with my service. He explained what service that was performed and covered the safety recall. I am thankful for the service. It's the kind of service I have come to respect from these last 9 years from West Hills service complex. Again thanks Dan for your service!
Oil change, tail gate recall all done to completer satisfaction. Five more words are needed
Dan was very helpful and friendly. Answered all my questions. Set me up with a salesman to get answers about a potential new truck purchase. All service on my truck completed within promised time frame with no issues.
Our jeep has been having problems burning oil, this was our third visit to West Hills to try and fix the issue. Our service advisor, Keimon, went above and beyond. Keimon was quick to address the problem, made sure to stay in contact with us through all updates on our vechicle, and he even reached out to check on us and the vehicle after our visit. Thank you Keimon for understanding and not just shoving us a side, we will be back because of you!
We have been very happy with the sales team specifically Dallas, at this dealership. He works hard to make sure we get what we want at a decent price.
Great purchase. Dallas was wonderful to deal with. From start to finish. I have no regrets. Best dealer I have worked with yet.
Good dealership, great maintenance staff - answered all my questions and guide through recommended additional repairs. Awesome break area, accommodations while you wait for our vehicle!
Super attentive, efficient and pleasant. Thorough job. Found and corrected a loose tie rod during routine maintenance. Sent me photos and recommendations of all potential problems. Nice facility, had a rental ready even though I was 30+ minutes early. All good. I found a new Ram dealer for my future business.
Service personnel for drop in service was the best. Took my truck in next day
Great dealership! These days a little difficult to get a service appointment. Top notch service advisor. Always willing to support.
Good customer service,help me to what i need and take care of my car
I was greeted promptly when I arrived. The staff was very friendly and professional. My wait time was not terrible!
Nick did a great job working with us! We appreciate his hard work! Everyone at the dealership is very helpful and friendly! We have bought several vehichles over the years and one thing we always look for is someone who honest and willing to go the extra mile. And, we like to get the best deal for our hard earned money!
Kari was a champ with helping me through my service! She kept me appraised throughout. Well done!!!
Shopped at this dealership many times before, only reason I continue to go back is because of my sales guy. Dallas is a easy going & laid back type of salesman. He gladly sits in the back seat for a test drive so you and your spouse can sit upfront. He lets you take the route that best suits your test driving experience & doesn’t overwhelm you with facts about the car. After my test drive was finished he asked if I had any questions & when I didn’t he said he’d let me and my spouse ...
Terrific place to have my vehicles serviced! Great overall experience. I would highly recommend them.
This was the first I went for service over there. It was totally impeccable. The person that helped seemed courteous and respectful, knowledgeable as well.
We were very happy with Kari as our service representative. My truck was fixed and drives beautifully now. Thank Kari for the professional service we were offered and received.
Knowledgeable,kind,not pushy,thoughtfull .Willing to do what it takes to get the car we wanted
Alex kept me informed about everything going on. Ask me if there was anything else I could help with. Reschedule for January to have a full going through the vehicle to make sure our trip down south goes good.
Trade in for Chrysler was grand, but for the Kia it was a slap in the face !!
Darcey did N excellent job having my 3500 Dodge Tam serviced and detIled ! You r very fortunate to have such a valuable employee! She was very thorough ThNk you Michael
On time professional service. Staff very courteous. Clean environment nice waiting areas. A very pleasant visit
The maintenance department was outstanding like always I have never had a issue with there department or personal
Darcey was great! Kept me informed, clearly explained service options and offered another alignment if off when I put on roof and doors. I highly recommend her and her department to service your vehicle.
When we were unexpectedly rear ended by an F-250 and our beloved car was totaled, it was a stressful week of coming to grips with the situation. Once we finally decided to find and purchase a 2022 jeep renegade latitude, we found a red one available at West Hills Jeep. The staff were welcoming, supportive, knowledgable, and obviously enjoyed their jobs. They worked well together to give us a positive experience. Alex, our salesperson, was kind, listened to our concerns, and gave us confidence in the process. After all was said and done, we asked if they could deliver the car ...
Service center was great customer service was great and quick facilities were clean they kept you updated on what was going on did a great job
We were nervous because our credit isn't the best, but Sierra, Mike and the rest of the team helped us out and we got an amazing vehicle!
The Sales Dept. worked with us with no pressure and were very courteous and helpful. Their concern was that we be happy with the vehicle we chose. Best car buying experience ever.
Honest, professional, and super friendly. I was in and out in just over an hour for a full-service lube/oil/filter and tire rotation. Darcey was incredibly friendly and advised me on a couple of factory recall/service items. Setting up a follow-on service appointment was a breeze. I just moved to the area and am so glad to have found such a great service department to keep my Jeep Renegade in peak condition. Thank you!!
Always helpful and courteous service. Thank you,Chad. My Jeep runs noticably better. I will definitely be back.
Friendly staff, clean facilitie and very upbeat about thier job. Keep up the good work!!
Sierra was helpful and professional. She made my son’s first care buying experience a good memory for him.
Got the vehicle I was looking for at a reasonable price without a hassle. Was in a time crunch getting ready for a vacation. Everyone I worked with helped get me back on the road with my new ride in a timely manner.
Super nice staff! Sierra and Mike were aawesome! Can't thank them enough for working with me.
The Only dealer that had the Ram with ALL the options I wanted-including a Hemi !!! My salesperson was Dallas! He was Fantastic! He helped me with picking out my Ram & getting me on the Road with the Best Truck I have Ever Owned!!! Thanks Dallas & West Hills Dodge! ⭐️⭐️⭐️⭐️⭐️
This was a simple easy visit. Far better than anytime in the past. Thank you
Clean, courtious, efficient and thorough. They have complimentary snacks, coffee, water and tea. They also give military discount.
Very friendly and quick responses. Work was done well and vehicle returned quickly. Gave constant updates while vehicle was being worked on.
Great sales people. Great service. No pressure just helpful information which aided my decision on a truck to buy. Looking forward to taking my truck back in for a service.
The Service dept was able to make an appointment for the next day and worked together as a team to get me in and out quickly. Alex was excellent at keeping me informed on the status of my Jeep.
Great service dept. Alex was excellent to work with. Kept me informed on what needed to be done
Had a starting problem and needed truck back before closing. Was fit in without an appointment and got the truck back in time. Thanks much for the help
Had emergent need for repairs on Friday due to major engine coolant leak. Steam was coming from the engine compartment. Called West Hills service department and spoke to Alex who fit us in the schedule early that next week and had the car repaired in just a few days. Great customer service.
Alex took great care of me keep me posted on the progress on my truck and answering all my questions he was fast and friendly
I was greeted as soon as I walked in. They even remembered my name. I could clearly see how busy they were, yet My oil change was done and I was on my way in less than an hour
Excellent service all around, very professional Worked with Nick primarily and it was a pleasure, very diligent and hard working
West hills does a good job overall . Kari the service rep is great !! I bought a service package when I bought my truck and they do a good job every time .
Took great care of our needs once again. 6th time & I wouldn't hesitate to go back for a 7th.
Kari in service was very professional and she Kept me updated on progress of oil change and recall on software.
quick and professional service, text messages provided inspection results for record and received in just. minutes after service was completed.
Friendly and courteous. Will only get jeeps oil changed at this dealership. CHAD WAS A GREAT ASSOCIATE.
From the moment I pulled up everything was done in a timely and professional manner the staff was very friendly and made sure everything went smoothly. I highly recommend you go to West Hills for any of your automotive needs!
Great job very professional and thorough very personable service tech was very helpful read 10 pages of our extended warranty to make sure everything was done properly
Alex got the work done for me and deftly worked through a problem despite my not being the nicest customer. I appreciate good work and especially good people.
The sales associate that assisted us was fantastic and very accommodating. We did not feel pressured to male the pressure and she was very patient. Overall great experience.
They took care of my recall when i called in and have great deals for buying brand new vehicles. And getting my scratches on my new car fixed.
Mikaela really made this a great experience for us! She was great at communicating, worked hard for our business and helped entertain our kids during the process- she went above and beyond. Car buying is not my favorite thing, but I’d definitely do business with Mikaela again!
Darcey is the best and most helpful person that works there. She does what she says and follows up.
Natasha was very patient with me and did her best to address all my concerns and questions. When she saw that I was waiting on-site for results, she did all in her power to get things moving in that direction since it was getting close to closing time, and get me back in my car. She made a stressful situation much easier!
Mikaela finished a transaction for me, that had been begun by another salesperson. She was absolutely terrific, as was Michael Lash. Thanks so much, guys!
Very accommodating with my schedule ! I did a night drop and was contacted early next morning by Darcey who explained everything !
Excellent service, my time here was faster than expected! A great deal on a nice truck!
I highly recommend Mikaela as she was very helpful with what I wanted great experience
I have always had a great experience with you guys and be with you forever!
Love Lyss! Very helpful and straightforward; she helped me find exactly what I was looking for and kept me updated on when it would be here. When it got here, she made sure that it was perfect and stayed late to show me features on my new Jeep.
We had good experience working with Lyss, she is very patient and thoughtful. Thanks for Taylor and Michael all the help. We are very pleased with our car and wonderful service.
Lyss is amazing easy to work with. Highly recommend her to help you find what you’re looking for!
Honest and upfront about work to be done, parts , and labor. Darcey my service advisor goes above and beyond to get answers from technicians. Thanks for being friendly and efficient.
Great service. Kind employees. I got a used van and I really love it. Thanks for helping me find my next vehicle to go on many adventures with.
First time doing business with West Hills CJD. Liam was helpful and was able to answer our questions. He also went the extra mile to make sure we have an enjoyable experience. We are impressed!
West Hills Dodge made us feel welcome and immediately found out what we were looking for and provided a very professional and knowledgeable sales person. Very well done!
Everyone that we interacted with were great. On the day of picking up our new truck both Mikaela and Tyler were awesome. Leading up to that day phone and text conversations with updating progress of the truck build were great. Thanks Mikaela.
Everyone was supper friendly. Mikaela kept us updated on the order status of our new truck and made deliver run smooth.
Great customer service! I will be coming back to buy my next vehicle. Mikaela helped me find a better loan with better interest than my own bank.
Megan was awesome and extremely helpful when I was looking for my next car. It was a fun experience!
this dealership has helped me and a few friends of mine. we all enjoyed it.
Everyone was pleasant to work with and I had a great experience with my Sales Associate Lyss, as she was very knowledgeable about everything on the lot and was able to answer all my questions and was pretty straight forward with everything. She never left us sitting for too long and always checked on us. She was very nice and easy going to work with.
Nice, friendly environment. I would highly recommend to friends and/or coworkers. Thank you so much!
Sierra and the west hills team were absolutely fantastic! I’ve been in the process of looking and sierra was in complete contact with me the whole time , it was overall the best experience I had! I will gladly go back and send all my referrals!i am One happy sister!
Alex was the best car salesman I have dealt with and over the years we’ve dealt with a lot. He seemed very Honest and genuine.. made the 2 hour drive worth it. He got the deal done for the price we needed without pressure or haggling. Thanks for your work!
Lyss was amazing! She was extremely helpful and thoughtful! I really appreciated everything she did to make my buying experience as smooth as possible.
Third times the charm! Best dealership experience to date. I purchased my vehicle through this dealership. I'd found the listing through a third party website. The listing was accurate, and the price fair. My experience at the dealership with the facility and staff was great. The facility was clean, professional and kept up to date; The staff were friendly, accommodating and a pleasure to work with. I highly recommend this dealership. also, free popcorn and water.
